Shipping
Shipping Rates:
Priority or First Class Shipping to locations within the United States
3 – 8 Business Days- FREE
USPS International to locations outside the United States
7 – 10 Business Days- Email for rates
Express Mail (Signature Required)
1 – 2 Business Days- Email for rates
We are currently shipping out orders on Wednesdays.
All order received by 2 PM Central on Wednesday will be shipped that day. If you need your shipment faster, contact us and we can make special arrangements to get your package out earlier.
Shipping times can be longer during the holidays.
Customers with orders shipped internationally are responsible for all duties and taxes.
Payment
We accept Paypal as well as all major credit cards, Visa, Master Card, American Express and Discover.
Return Policy
If your order does not meet your expectation, you may return it for a full refund within 7 days of receipt. Please contact us prior to returning an order. We do not cover the cost of return shipping. Requirements for returning merchandise:
1. Item must be returned in its original packaging, with tag still in place.
2. Include invoice and a written explanation for return.
3. Ship via registered mail or use delivery confirmation, tracking or insurance.
If we do not receive the package, we will not issue a refund. Provided the item is received in good condition, a refund will be promptly issued upon receipt. Please do not return items that have been damaged in your care.
Privacy Policy
The information that you provide when placing an order is never sold or shared with other companies or parties. You will not be placed on any mailing lists unless you specifically sign up for them although we may occasionally notify past customers of new items or sales. Any information provided to Holli Brown Mosaics and Dish It Out! During an order will be used strictly for completing that order. Orders are processed through a secure server, so your credit card information is not kept on file at the offices of Holli Brown and Co. This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their
privacy policies may differ from ours.
Wholesale
Wholesale inquiries are welcomed. Just send us an email: hb@hollibrownmosaics.com